Highly experienced social workers evaluate and coordinate services to help older adults remain living at home as long as possible.
Keeping Seniors Living in the Community
Keystone’s senior program helps seniors live with dignity and remain connected to the community. The goal is to support seniors and adults with disabilities in the place they call home.
Addressing changing needs
As needs change for seniors, they might need additional support or resources to continue living in the community. Navigating the various programs can be overwhelming and stressful – that’s where Keystone comes in. Our highly skilled social work staff assess needs and can suggest resources to help. We use person-centered approaches in everything we do and our goal is to help people live life to the fullest.
Keystone Care Consultants provide critical services to help seniors navigate their health, economic and social needs. We help seniors, families and caregivers make the best care decisions to meet unique needs and goals.
Assistance from Experienced staff
Care management is provided by highly trained and experienced social workers. Care managers meet with individuals in their home or at one of our community centers and provide support and assistance. We complete assessments, meet with the senior, gather input from caregivers and create goals together. Based on the goals, we inform the senior and caregivers about the services that are available in the community and help them access them. This might be setting up rides to a social program, researching housing options, or making a referral to an agency to help them with grocery shopping and cleaning. Keystone staff will continue to work with the individual and family until the needs are met.
Keystone care managers can accompany seniors to doctor’s visits, advocate for the senior’s health needs and assist the senior with health-related communications between primary care providers, specialists, home health care, pharmacy, hospital staff and out-of-town family members.
Keystone care managers assess levels of caregiver stress and provide access to supportive services. These supports help seniors remain stable at home and help the caregiver remain healthy and active.
Looking for more information?
Email us your questions (via the link below) or contact us to request mailed materials. Call our Merriam Park Community Center location at 651-645-0349 and ask to speak to a Keystone Care Consultant.
As your parents or relatives age, you may be increasingly concerned about their welfare and well-being. If you are already providing care to a spouse, parent or other relative, you may sense that things are changing and that additional help is needed. Navigating these changes can be challenging but Keystone Care Consultants can help.
Support for Short-Term Crisis or Long-Term Planning
Whether you’re facing a short-term crisis or need long-term planning, our senior care managers can help you figure out what to do. As licensed social workers with extensive experience working with seniors, our care managers have in-depth knowledge of medical, health, social and financial issues and resources for seniors. We can help you address the full continuum of needs, such as housing, home care assistance, transportation, housekeeping, and much more. We evaluate needs and consider options, recommend solutions, and help everyone arrive at the best decisions.
Our Areas of Assessment
Support system – Who is currently supporting the senior and how? Is the individual able to get out into the community? How often? If not, what are the barriers?
Strengths and preferences – What does the senior like to do? Are there any activities they’d like to do but haven’t been able to do? What is important to them?
Housing – Where does the individual live? Can they continue living there safely?
Health conditions and medications – Any health issues? Memory loss? Alcohol, substance abuse, or tobacco use? What medications is the senior taking and how is it being managed?
Insurance information – Does the individual carry the proper insurance?
Activities of daily living– Can the individual handle bathing, dressing, grooming? Can they prepare their own meals, do cleaning and laundry? Are they able to manage their finances? What is their primary mode of transportation?
Mental health concerns –Is there any evidence of depression or anxiety? Any history of receiving mental health support?
Cognitive screening – Any signs of cognitive decline or memory loss? If indicated, Keystone will conduct further screening.
Advanced Directives (health care power of attorney, etc.) – Are the individual’s future health care needs and wishes documented? Who will make decisions if the senior is unable to?
How We Do Our Work
We evaluate needs and consider options, recommend solutions, and help everyone arrive at the best decisions.
We begin with an individualized, in-home assessment when we meet with the senior, caregivers and family. We assess key areas and listen to everyone’s thoughts and concerns. We can also conduct the initial assessment on the phone when emergency care management assistance is needed.
After assessment, we develop a plan of care. The care plan outlines recommendations based on the goals. The care plan includes actions, carefully screened providers, costs, insurance options, community resources, etc. We share the plan with all concerned and recommend next steps.
Based on your desires, we help you, family and caregivers carry out the plan of care as desired. Our care managers can coordinate the services and care providers, or simply be available as a guide. We can also make referrals to other helpful services.
Our care managers can provide follow-up as requested. We can help:
Assist with insurance questions.
Monitor the quality of care of selected providers.
Escort elders to medical and other appointments.
Meet periodically with elders to assess how they are doing.
Meet with family members to mediate senior care issues.
Care Consultation Rates
The hourly rate for Keystone Care Consultants is $80/hour. We offer package deals that many seniors and families enjoy.
Silver Package – Pre-pay for up to 6 hours of service for $465.
Gold Package – Pre-pay for up to 10 hours of service for $750.
Meet Judith, an Independent Woman Who Appreciates a Little Help
Judith is relieved Keystone staff can go to bat for her when she has a problem
Judith cleaned Minneapolis homes for many years, often putting in long days to make a living. She became disabled in her 50s after a heart attack and stroke; she also has diabetes. These days, she relies on a walker and a motorized scooter to get around.
Nevertheless, Judith is a fiercely independent woman who admits it’s hard to accept help. So when a Keystone case manager arranged for her to receive housekeeping services, Judith was reluctant. But Judith has come to love having help to keep her small apartment neat and tidy.
Judith got connected with Keystone’s Case Management program several years ago which provides social work services to help seniors and disabled adults to help them maintain their independence. With few relatives, Judith has found the program a big asset.
“My social worker always has my back,” Judith says.
Our team of Licensed Social Workers provide ongoing case management for seniors and adults with disabilities who qualify for home and community-based services. They provide vital assessments and supports that help individuals to remain living in the community. Their wealth of knowledge and compassion help individuals maintain and improve their physical, emotional and economic health.
Contracts with Ramsey County, Hennepin County and Medica provide us referrals to serve individuals on a variety of waivers designed for seniors and adults with disabilities.
If you would like to learn more about receiving Waiver Case Management request a long-term care consultation from the county you live in.
Keystone’s Programs are Essential:
As you know, the Governor Walz issued an Executive Order directing Minnesotans to “Stay At Home” through April 10th. Keystone is an “essential” business and is part of the Twin Cities’ critical sector response to COVID-19. With this information, we will continue to operate our food shelf, crisis services, meals on wheels and case management programs that support our most vulnerable residents in St. Paul. The executive order also defines “workers” and “personnel” as employees, contractors, vendors and volunteers. This clearly allows our dedicated and wonderful volunteers to continue serving at Keystone during this time. We will have more limited staff in our buildings but remain committed to offering vital support to those who need it.
Programs that are available to the community:
Meals on Wheels deliveries are continuing and staff are modifying operations to ensure safety of the staff, participants and volunteers.
Food shelf operations, including Foodmobile distributions, have been modified to ensure the safety of staff, participants and volunteers but are open Monday – Friday to provide vital food support to people in the community.
Express Bike Shop is open for service repair only. In accordance with the Minnesota stay at home guidelines, bicycle repair shops have been identified as an essential service. To limit person to person contact we ask that you call ahead 651-644-9660 to schedule a bike service repair appointment. Full information is available at exbike.com.
Our youth afterschool programs and active senior programs are canceled as well as any large gatherings in our community centers. AARP Tax Assistance is also canceled until further notice.
We are actively monitoring the situation and will implement any additional strategies when necessary. Stay tuned for updates as things are rapidly changing.
How you can help:
You might be wondering how you can help neighbors during this uncertain time. Here are the top ways you can support your community today:
Give food and household items to keep our food shelves stocked. Click here to see our most needed items and where you can drop off your contributions.
Your time supporting vulnerable people in our community is needed more than ever. Sign up today.
We are so grateful for your care and support!
Healthand Safety Precautions during this time
As you know, the Coronavirus (COVID-19) situation is rapidly evolving. We are relying on facts to inform thoughtful decision-making in an ever-evolving situation. Keystone is committed to providing services in safe, healthy environments for all of our participants, volunteers, and staff. During this time of heightened awareness, we are maintaining our thorough cleaning and food safety standards and expanding them as necessary.