Care managers provide critical services to help seniors navigate their health, economic and social needs.
Assistance from Experienced staff
Care management is provided by highly trained and experienced social workers. Care managers meet with individuals in their home or at one of our community centers and provide support and assistance. We complete assessments, meet with the senior, gather input from caregivers and create goals together. Based on the goals, we inform the senior and caregivers about the services that are available in the community and help them access them. This might be setting up rides to a social program or making a referral to an agency to help them with grocery shopping and cleaning. Keystone staff will continue to work with the individual and family until the needs are met.
Keystone care managers can accompany seniors to doctor’s visits, advocate for the senior’s health needs and assist the senior with health-related communications between primary care providers, specialists, home health care, pharmacy, hospital staff and out-of-town family members.
Keystone care managers assess levels of caregiver stress and provide access to supportive services. These supports help seniors continue to live stably at home and prevent the caregiver himself/herself from spiraling downhill.